Last updated: [December 2025]

Welcome to the Coach Ellis website. We respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and the rights you have over your information.

By using this website or submitting your details, you agree to the practices outlined below.

1. Who We Are

Coach Ellis
Based in West London, United Kingdom
Email: coachellis.pt@gmail.com

This Privacy Policy applies to coachellis.com (or your actual domain).

2. What Information We Collect

We may collect and process the following types of personal data:

Information you provide directly:

• Your name

• Email address

• Phone number

• Fitness goals and relevant health information (only if you choose to provide it during onboarding)

• Any messages/enquiries sent through forms or email

Automatically collected information:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on the site

• Cookies and tracking data (see Cookies section below)

We only collect data we genuinely need to operate, communicate, or provide coaching services.

3. How We Use Your Information

We use your information to:

• Respond to enquiries and contact requests

• Deliver personal training or online coaching services

• Set up consultations and manage client onboarding

• personalise your fitness plan (if you become a client)

• Improve the website and user experience

• Send updates or relevant information, if you subscribe

• Meet legal or regulatory requirements

We do not sell, rent, or share your information with third parties for marketing purposes.

4. Lawful Basis for Processing

We process your data under at least one of the following legal bases:

• Consent — when you submit a form or agree to receive emails

• Contract — to provide coaching services after you sign up

• Legitimate interest — to improve the website and respond to enquiries

• Legal obligation — for compliance where required

5. How We Store and Protect Your Data

Your information is stored securely using password-protected systems and reputable third-party tools (e.g., email platforms, form builders, coaching software).

We take reasonable steps to keep your information safe, including encryption, secure login, and limiting access only to those who need it.

6. Sharing Your Information

We may share your information with trusted third parties only when necessary, such as:

• Email and communication platforms

• Form or website hosting providers

• Coaching or scheduling software (if used)

These providers are required to keep your data safe and compliant.

We will never share your data for advertising or unrelated purposes.

7. How Long We Keep Your Information

We retain personal information only for as long as necessary:

• Enquiry messages: up to 12 months

• Coaching client data: up to 6 years (standard business practice)

• Email subscriptions: until you unsubscribe

You may request deletion at any time.

8. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections or updates

• Request deletion of your data

• Withdraw consent at any time

• Object to certain types of processing

• Request transfer of your data

To exercise any of these rights, email coachellis.pt@gmail.com.

9. Cookies

This website uses cookies to improve your browsing experience and understand website traffic.

You can control or disable cookies through your browser settings. However, some website features may not function correctly without them.

10. Links to Other Websites

Our site may link to Instagram or external platforms. Once you leave our site, we are not responsible for the privacy practices of those third-party websites.

11. Updates to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on this page.

12. Contact Us

For any questions about this Privacy Policy or how we handle your data:

Email: coachellis.pt@gmail.com